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We were well looked after through the whole process. Every thing was explained clearly what to expect throughout whilst enjoying the hospitality in the waiting area
Couldn't fault the service.
I am always able to wait for my car as I live 30 miles away from the dealership. I always get a great welcome, regular updates and lots of cups of tea whilst I get on with some work on the laptop.
Actual service is a.ways very good.
Great facility and environment. Staff very professional
Excellent service all-round. I like the set up of the drive in facility.
The appointment was easy to make and when I arrived at the centre they checked the history and advised what needed to be done. They gave me a price for the work and once they had checked it over they let me know if there was anything extra and costs.
Excellent service from the staff
Nothing to fault, car dropped off, serviced, telephone call when the car was ready. All washed and hoovered and back on my way. There's nothing stressful, and always offered a drink
Everything was above and beyond
Completely professional from bringing my car in for service to picking it up afterwards the the guy could not have been more helpful would give him 10 out of 10
Excellent communication from start to finish and all at a competitive price
Everything clearly explained. 100% confident in the work done.
Jobs done to time, and pleasant and friendly service.
My vehicle had a service, MOT and a recall carried out in the one visit during which time I elected to have the wheels balanced following a tyre wear report from Lisa Blyth who liaised with me throughout the visit.
No issues, helpful and informative
I was welcomed straight away from dropping my car off and offered a drink. The service was smooth and timings to complete the service were accurate. The price was fair and I had trust in the team. The customer service is fantastic.
danny wood lent me a car everone did there best .
As usual everything went according to plan, I needed a small job doing and they were able to continue with the work immediately following my MOT
Service was exactly what I expected
Work done to high standard and within the time frame promised.
Great, helpful 5 star experience
Excellent communication throughout
Lovely waiting environment, completed on time, car returned cleaned
Nice and smooth. Facilities great !
Wholly professional service.
Very satisfied, the workforce are a credit to the company.Very professional from being greeted entering through the doors to full explanation of the fault and options available. Great time keeping with the repair timeline.
Friendly helpful staff no pushy salesmen
Excellent, smooth and hassle free
All my queries were answered promptly and I was kept informed of 'things' from making an appointment - arriving at the centre - getting my vehicle back.
staff are pleasant and helpful and not rushed when making decisions
The process was easy, i.e. booking in, arriving into the garage and picking up afterwards. Very friendly and well looked after with a cup of coffee etc.
The whole experience exceeded expectations
Kept me informed about work
Well looked after on the day while I waited for the service to be completed.
Because the service was completed in the time promised and I was offered complimentary drinks. .
Great customer service from the salesman
Easy to book; delivered as agreement; pleasant staff and comfortable surroundings.
Very satisfied - especially Scott who has been extremely helpful.
Efficient. Courteous. Helpful
Very nice place. All interactions were pleasant
Job done efficiently within promised time period
I took the car in for an MOT and waited at the centre whilst it was been done. The service was completed within the time frame initially advised by the service advisor. I also liked the video clip of the checks being done on the car.
Everything about my visit was first rate. Lisa was very helpful and welcoming and Tom fixed a problem that I was quite concerned might not be fixable.
Booked service at a reasonable price and it was done in 1hr 15min while I waited
1200 mile running-in service and software upgrade carried out without issue.
Excellent. No issues at all.
Issue was fixed in the day
The car was well presented in a gleaming showroom. All features and functions of the car were highlighted and explained by staff member with the reassurance if being able to contact them at any time with any questions
The new car saleman was friendly and answered all of our questions fully. He went out of his way to be helpful in all parts of the sequence leading from initial enquiry and purchase through to driving away with the new car.
I have now had 9 BMWs for Sytner Sheffield and been extremely satisfied every time. Very helpfull and Courteous.
It's all been run very smoothly
Sytner Sheffield offers a great environment to look for and purchase your latest BMW
Good surroundings with a relaxed and friendly atmosphere
Very friendly staff
Excellent, i dealt with George Lott for the purchase of my Z4, he was very knowledgeable about BMW's products and listened to what I wanted and managed to get me in the car I wanted for the price I wanted,
Steven King kept me updated on the progress of my new car on a daily basis from the date I ordered to the date I picked it up
Staff were very professional, knowledgeable and friendly.
Excellent service from sales exec, fantastically appointed dealership
Luke Dixon sold us both vehicles. Found us exactly what we wanted, kept us up to date and generally went over and above to ensure we were happy with our purchases.
because I am completely satisfied
Again Luke is a great guy. Helpful and genuine.
Already told dealer
The service I received from start to finish was excellent. Nothing was too much trouble for David @ Sheffield Sytner he went over and above what I would expect of a sales exec.
Everyone was brilliant. Especially Matt Jagger.