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ABOUT SYTNER SHEFFIELD.

We have the expertise and knowledge to help in every possible way.

Meet the team

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Nigel Marsh

Managing Director

Carl Shaw

General Sales Manager

Danny Wood

New Car Sales Manager

Jamie Jackson

New Car Sales Controller

Lee Griffiths

Used Car Sales Manager

Martyn Ward

Used Car Sales Controller

David Froggatt

Aftersales Manager

Jason Cole

Service Manager

John Tye

Parts Manager

James Pickett

Bodyshop Manager

Cat Beck

HR & Business Administration Manager

Ian Turner

Financial Controller

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Efficient service in general. Service Advisor very good, kept in close contact through email. Negotiated with BMW effectively. Felt risk of Covid-19 was mitigated effectively.

Service

My BMW was in for a recall and I was provided with a courtesy car to use, whilst there I was told it required a service in the near future so it could be done for me while I had the courtesy car. Recall and service were done Very quickly so thanks

Service

Good service from the Synter

Service

The service representative communicated clearly any issues that required attention.

Service

Diagnosed fault remotely, collected car, fixed and delivered back - superb

Service

The service advisor went the extra mile , to listen to my concerns. The advisor provided a follow up call.

Service

Although not what anyone is used to with the covid19 restrictions. Everything was clean and safe.

Service

Staff very conscious of current Covid 19 situation which made attending your service department stress free.

Service

Met expectations

Service

Car went in for first service and I was made comfortable whilst I waited. Technician found that oil filter had disintegrated necessitating my car staying with them for an extra day. Was provided with a brand new Mini Club,an as a courtesy car.

Service

because I was completely satisfied

Service

I was given great service on my car repair and felt safe waiting for my car with the social distancing and sanitising arrangements. Thanks Sytner team.

Service

The staff were so polite. From booking the car for servicing to attending for servicing they have been more than helpful.

Service

Quick and efficient.

Service

Lisa was great and very understanding with me having to move my appointment twice due to work

Service

Very good. Informed about the servicing faults with the vehicle.

Service

Great service

Service

Car did not show fault but Sammy persevered and eventually fault was identified and rectified. Very pleased to have it sorted at last.

Service

The fault on the car was resolved and I was kept up to date at all times. Whilst expectations were set that the car may need to be kept overnight every effort was made so I got the car back the same day.

Service

Safi Clemitshaw my Service Advisor kept me fully updated through all aspects of the service

Service

Friendly staff, and prompt service.

Service

All went well politeness. Felt comfortable especially with the virus being about

Service

Everything went well

Service

It was easy to arrange a time convenient for me, communication was good and the work was finished in good time. The examination of the vehicle showed that a set of brake pads needed replacing. After letting me know about it, the job was done.

Service

Had a time limited requirement (end of warranty inspection) you were able to accommodate my requirements at short notice and carried out the inspection the following day.

Service

Excellent provision in place to support covid 19 situation and still enable services to go ahead.

Service

Care was taken to adhere to COVID-19 rules

Service

People are friendly and efficient. Book the car in, reminded the night before. Welcomed and impressed with the COVID-19 arrangements. The video showing me tyres, brake pad condition is comforting.

Service

Nothing to complain about.

Service

Quick appointment,work done on time.

Service

All around excellent service from initial reception through to vehicle pick up.

Service

Our car was collected and returned to our home as arranged.

Service

Professional as usual

Service

Easy book in process, given booth to wait so I could do some work. And the car was ready quicker than expected!

Service

The staff were friendly, the work was completed in the time indicated, and the non-contact Covid arrangements in the dealership worked very well

Service

great as always

Service

Easy to book online. Good communication during the day and good customer care

Service

very straightforward to use even in these challenging times

Service

Professional and reliable. Open dialogue regarding vehicle.

Service

Car ready on time and work completed

Service

Very professional team

Service

Quality service

Service

Friendly staff well organised and thorough service & mot

Service

Overall good service, especially in the difficult circumstances of Covid.

Service

Scott Walker was dealing with my service and made it an easy experience, explained what was happening and rang me with updates

Service

Great experience well planned adaptations for COVID-19 and quick work. Sytner always very professional and give great customer service.

Service

Extremely efficient

Service

Communication was great, from the start till the end. I was looked after really well. Thank you.

Service

Amazing friendly experience

Service

First class

Service

Completed job as arranged

Service

No issues both on dropping car off and collecting it.

Service

You ticked all the boxes and some I didn't even know were boxes .

Service

All the arrangements were in place to safeguard staff and customers.

Service

Very professional experience

Service

My appointment went well and met all my needs.

Service

Again, efficient under difficult circumstances

Service

The visit to Sytner Sheffield was very staightforward and very organised..

Service

service personal answering question and writing things down for me

Service

First time I saw the car was to make the final purchase, sign the documents and collect the car, I was very impressed by Sheffield BMW topnotch showroom.

Sales

Loved the test drive experience and the little touches such as the Hot chocolate an biscuits, the excellent service in helping to customise the car. Kept informed regarding covid delays and picking up the car was amazing

Sales

Everything was great and car ready and waiting for us

Sales

Signed on Saturday, took delivery on Tuesday. Really quick turnaround and excellent communication throughout from George.

Sales

All my requests were met by the team.

Sales

Everything was easy and simple from start to finish even with social distancing in place.

Sales

Great experience under the difficult circumstances

Sales

We felt completely safe with the social distancing measures put in place and the team were really professional

Sales

Nice showroom and did what they can due to COVID 19

Sales

George Lott was our sales person and he did a great job during the whole purchase process, keeping us updated throughout the sale via text, phone and e mail where necessary. I'd certainly recommend George to my friends/family.

Sales

Everything done swiftly