OUR CUSTOMER REVIEWS
SALES
5.0SERVICE
5.0Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
436 ratings and 311 comments received in the last 90 days.
08 April 2026
George Lott is a credit to the car industry. I have bought over 30 new cars over the past 40 years and he is the best I have dealt with.
04 April 2026
From first speaking to David Smith over the phone regarding purchasing a new car to meeting him in the showroom he was fantastic at discussing all my options, letting me test drive a vehicle and made it an enjoyable experience.
04 April 2026
I love the car and Sam who dealt with the sale was very helpful and knowledgeable.
04 April 2026
Sam Keyworth the representative we dealt with went above and beyond what was expected to make sure the handover went smoothly
03 April 2026
Everyone at the centre was very friendly, knowledgeable and helpful during the whole process. Sam Keyworth made our buying experience very enjoyable
03 April 2026
The team was knowledgeable, friendly, and never pushy. They took the time to provide a great deal. The process was smooth and efficient.
03 April 2026
Everything was handled really well and Ewan did everything he could for me
02 April 2026
Great support from Harvey
02 April 2026
Very satisfied with everything again, purchased many cars before from Sytner Sheffield
01 April 2026
George Lott knew exactly what I was after and is a fantastic ambassador for BMW, with fantastic attention to detail and outstanding customer service
01 April 2026
It was so straight forward. From initial contact through to collection and beyond it was easy, straight forward and a great experience.
01 April 2026
David Smith was very proactive and efficient with a friendly manner. The support throughout the transaction was excellent.
01 April 2026
Sam answered all my questions
31 March 2026
I was very satisfied with the service at BMW Sheffield. The salesman David Smith gave an excellent service to me and my daughter as we both purchased cars. I will definitely recommend them to my family and friends. All the staff were so lovely.
31 March 2026
Really simple Great service
29 March 2026
Rebecca greenwood as absolutely outstanding from meeting her to a cuddle when we left , so professional & polite & just so lovely, she should be running the company
29 March 2026
All the staff at BMW Sheffield were very friendly and helpful. The showroom is absolutely superb - a credit to BMW. The sales manager David Smith was super efficient and friendly. Buying the 420i was easy work.
28 March 2026
Harvey was attentive and from order to completion everything was as planned.
28 March 2026
Good deal on price and very helpful sales team
28 March 2026
Excellent customer service from everyone
27 March 2026
Kept in contact, frequent updates about when the car is due to arrive etc and the whole centre super friendly!
27 March 2026
Excellent service
26 March 2026
George Lott was excellent
26 March 2026
The service was spot on, sales rep got us for the outset by taking time to listen to us and our requirements.
25 March 2026
Very good experience with George helping me around the instruments I difficult with in my new car.
25 March 2026
Very Satisfied. I decided to buy a BMW on my first visit to the Sytner thanks to the experience at the centre. I came in undecided but after the session with David Smith I went ahead to purchase my first BMW.
24 March 2026
Fourth BMW from Sytner Sheffield via George Lott. Happy to negotiate almost a £5,000 discount during the sale process
24 March 2026
Chaneice Allen was the lovely lady who dealt with my purchase, although the car was delayed (through no fault of her own), she kept me informed throughout and answered all my questions patiently and with expertise. She is a credit to the company.
24 March 2026
George Lott & Paul Castleton really helped and offered me a fantastic deal enabling me to purchase my third Brand new BMW from Sytner BMW Sheffield, outstanding helpfulness and Service, I will definitely return to Sytner BMW Sheffield in the future.
24 March 2026
Excellent customer service from Chaneice & Paul
18 March 2026
Harvey contacted me initially and we arranged an appointment. It looked unlikely that we could do anything because of the long waiting time. He found one in stock , however , and we were able to do a deal . Harvey was very helpful and patient.
13 March 2026
Very Happy with the level of service.
11 March 2026
Very smooth process from start to finish thanks to David Smith - he was brilliant, quick with replies and very helpful - couldn't recommend him enough! Alex Ravenscroft
11 March 2026
Great experience buying our new car. Showroom is brilliant, site is perfect and staff were brilliant
11 March 2026
The service we received from David Smith, New Car Sales Executive and Paul Castleton was excellent and very professional. We were completely satisfied with all aspects of the process leading to collection of the new car.
09 March 2026
The whole process of purchasing to driving away our new car was excellent. George explained the process and was a great help at every step of the way. When we collected the car he made sure that the car was set up to our requirements. WELL DONE!
06 March 2026
Enjoyable experience from initial enquiry, through test drive and build/order process, to delivery and handover.
05 March 2026
The service was exemplary. David Smith at Sytner Sheffield found me the perfect car that met my requirements and budget. He was helpful and informative, keeping me updated throughout the process. Paul Castleton who arranged the finance was also great
05 March 2026
Ewan was great! He was very helpful.
04 March 2026
Very happy with the service we were given on purchasing the car to picking it up. We were updated all the way via email or phone calls would definitely recommend and Cheneice was fantastic.
04 March 2026
Very efficient and everything explained well
04 March 2026
Wonderful customer service from David Smith
04 March 2026
The Sytner showroom looks great and feels luxurious
03 March 2026
Fantastic service as always, I am a returning customer for a reason. They have always been upfront honest and friendly in their approach. George is a great asset to the centre and I will be back for another car soon!
28 February 2026
Nothing was any trouble, very polite and helpful through out
26 February 2026
Rebecca helped find me a car that exactly met my brief and then has looked after me through the process making the whole thing very easy.
25 February 2026
Perfect from start to finish. I was fully aware of date for pick up and was dealt with promptly and professionally
24 February 2026
Sam and Tom we're great kept me informed all the way
17 February 2026
We made it clear what we wanted right from the start. The staff were very accommodating, were not pushy in any way. Was very happy with the service. Huge shout out to sam the reason we keep coming back
12 February 2026
This is the third car we have purchased off Sam keyworth at sytner Sheffield always helpful from the minute we stepped in to leaving with our new car
10 February 2026
Sam who sold me the car was very informative and patient
05 February 2026
Could not fault anything
04 February 2026
Very friendly and professional
04 February 2026
Very satisfied, we were well looked after during our visit.
02 February 2026
The support we received from David Smith when purchasing our new car was excellent- he was patient, understanding and answered all our questions in a honest and transparent manner
01 February 2026
BMW is my favourite brand ultimately , I was beyond happy with the service from George and Daniel they were both excellent at their jobs , from my initial enquiry to driving away with a brand new car a few days later . ??my new car !
30 January 2026
Always very friendly & very professional
28 January 2026
David Smith made the process very easy!
28 January 2026
Ewan Piggott the salesman at Sheffield BMW provided excellent service and was very patient with us on the sale of our 1st BMW car.
28 January 2026
The sales representative, Ewan Piggott was exceptionally good and very attentive to us as customers
28 January 2026
Sam Keyworth was very helpful during the process and delivered the car 170 miles to me himself. Was easy to speak to and sorted any issues along the way
25 January 2026
Brilliant service from start to finish.
25 January 2026
Pro active team, good comms , clear answers to questions . Chaneice was excellent .
23 January 2026
Good service by all from the welcome desk to sales. Excellent
22 January 2026
Ewan the sales representative was amazing - by far the best I have ever dealt with.
21 January 2026
Everyone was friendly, responsive and very helpful
18 January 2026
Friendly staff and immaculate showroom.
10 April 2026
Efficient and friendly. Over and above for an old car like mine!
09 April 2026
Fast & efficient
09 April 2026
Great service from thexteam
09 April 2026
No issues .
08 April 2026
Job completed quickly
08 April 2026
App wasn't updated .. estimated collection time used to organise collection . 1 hour journey wasted / time . Car couldn't be released no Comms on day . Had to come back following day .. very poor
06 April 2026
Warm welcome, the scan was useful. Everything ran smoothly, and the bill was fair.
06 April 2026
No issues
06 April 2026
Lewis was v helpful WhatsApp made the process easy
06 April 2026
Good workmanship, but disappointing they couldn't match Kwikfit's price for two exact tyres.
05 April 2026
Very friendly
04 April 2026
Scott is just outstanding and real down to earth no bull and a pleasure to speak with and 2ns
04 April 2026
It's clean, presentable and the team keep informed.
04 April 2026
All very professional. Repair completed quickly and in Ione visit
04 April 2026
Great reception offered a drink on arrival and was taken to the station as requested nothing to much trouble thankyou
01 April 2026
Lewis who looked after me was very polite & professional at all times
30 March 2026
Great service through the whole process.
30 March 2026
Simple the guy Ben Clarkson looked after me
30 March 2026
Very happy with the service
30 March 2026
Great service fantastic staff
30 March 2026
From start to finish everything was 1st class.
30 March 2026
Excellent service
29 March 2026
Very satisfied. No issues. Always professional and informative. Alish was very helpful and friendly.
28 March 2026
Excellent service from start to finish. Scott in your Sheffield branch was fantastic, explaining everything really clearly.
28 March 2026
Sytner Sheffield is outstanding I drive past 3 other BMW dealerships to get my cars done there. It's just world class
28 March 2026
Great communcation and nice people
26 March 2026
No reason to do otherwise.
26 March 2026
Quick service
25 March 2026
Always professional service, timely and informed at every stage. The business centre being available to complete some work whilst waiting was very welcome.
25 March 2026
Everyone was very friendly and professional especially Ben who dealt with us we went off to meadowhall for a few hours he kindly gave me a call when it was done ,it was all hassle free and a very pleasant day
25 March 2026
Good communication, good facilities, a professional attitude
25 March 2026
Professional and courteous service
24 March 2026
the staff were very helpful most of the time, but there were two glitches.....
24 March 2026
Impressive knowledge of the master technician and service and updates provided by Tom O.Malley
24 March 2026
Sytner Sheffield were excellent . Connor especially .
24 March 2026
You do what it says on the tin
24 March 2026
very impressed with the overall experience at the dealership.
24 March 2026
Sytner Sheffield always does an excellent job on my car. From the ease of drop off and collection to the progress reports on the job.
21 March 2026
Staff are totally professional and very helpful.
19 March 2026
Work carried out in agreed time
18 March 2026
Very efficient
18 March 2026
As good as it gets
18 March 2026
Always great service.
18 March 2026
My car was booked in for a recall. All the service staff was friendly. I have had no issue, everything went smoothly. Thanks to Sytner BMW.
18 March 2026
Lewis who I was dealing with was professional and went that extra mile, thanks again Lewis.
18 March 2026
Job (recall) completed, car valeted and collected ahead of schedule. No issues. Lewis kept me well informed of progress.
18 March 2026
Always thorough and on time
17 March 2026
Very pleased with the service from start to finish.
17 March 2026
Very good turnaround time with courtesy car, nice service advisor. But conflicting information. Health check video advises bushes should be replaced. Service advisor confirms they are covered under warranty but says have to wait for failure.
17 March 2026
It was generally good but I had to wait a while in the coffee area to be seen, though it was 9:00 am.
17 March 2026
Great service from Tom who checked my car in and ensured the Discs and Pads were replaced with minimum waiting time. Tom rang a few days ago later to check how the car was.
17 March 2026
Lisa was amazing and welcoming
17 March 2026
MOT and Service was completed in good time, I was walked through the MOT video on the status of my car and the advisor went through everything while bringing my keys over.
17 March 2026
Car booked in and warranty issue resolved quickly.
17 March 2026
1st class service
17 March 2026
Couldn't have been better ?????
17 March 2026
Everyone was fantastic ??
16 March 2026
I've never known such willingness to make sure I'm completely happy and all my concerns are dealt with.
16 March 2026
Scott was very attentive knowledgeable and friendly.
12 March 2026
Great service, very friendly staff.
12 March 2026
Communications with the service team, always prompt and receptive to the clients needs.
12 March 2026
Coffee freely available looking round the showroom
11 March 2026
From the moment I drove through the roller shutter doors, to the moment I left, it was 1st class service all round.
11 March 2026
Professional and courteous, kept me informed
11 March 2026
Bart przybylo went above and beyond to make sure he pleased us and made sure everything went smoothly he made the time to answer all our questions and made sure that we had the knowledge of the vehicle on hand over thank you Bart for everything
10 March 2026
No issues car ready on time
10 March 2026
The chap that dealt with me ( sorry forgot his name ) was superb and a credit to the company.
10 March 2026
Everything went smoothly from booking to collection
10 March 2026
All fine, contact keeping up to date etc.
10 March 2026
Not 5 stars as i did try to call to get an ETA on my car being ready but couldn't get through and nobody called me back.
10 March 2026
Straightforward and no problems
10 March 2026
In general the process of having my vehicle serviced was good. I would have given 5 stars (as I have always previously), but this time I had problems getting through to the service department via phone.
10 March 2026
Nice environment to edit in - polite staff keeping me informed
10 March 2026
Very efficient and friendly service. Fantastic facilities at the dealership, overall a very impressive experience
10 March 2026
Simple and straightforward MOT. The service advisor, Lisa was very helpful at all stages of the process. I do have very serious reservations about the booking process though. It's nice to speak to a human being!!
09 March 2026
Hh
09 March 2026
I had a health check on Thursday during the diagnostic appointment and then booked in the work that had been identified. I was surprised when additional items were discovered during the health check less than a week later.
09 March 2026
Very happy with the service during my recent visit, my only query relates to whether I should have received a video of the work completed during the service and MOT like I have in the past?
08 March 2026
Curtious and speedy sevis
08 March 2026
Jason was great
08 March 2026
The customer service by Ben was first class. The courtesy car was very poor. Dirty seats which meant my wife had to wash her jacket when we got home This is not we have come to expect from BMW.
08 March 2026
Every step of the process provided peace of mind, I arrived to find I was expected, I was warmly welcomed, everything was completely on time and to my satisfaction. One of the most refreshing things was availability of appointments, ?? for eveything.
06 March 2026
Once again Syntner Sheffield went above and beyond with their customer service. A big thank you BMW and also to Scott He couldn't have been more helpful.
04 March 2026
Faultless service
04 March 2026
Martyn is efficient, helpful and pricing is keen. If we had to use your central booking team we would not use you.
04 March 2026
the car was taken in for warranty work and a foot brake issue.some parts were changed on the car and the brake issue went back to bmw uk,they told sytners to do 200 miles in the car,over 5 days the car covered 200 miles,this was fed back to bmw.
04 March 2026
Good service and communication.
03 March 2026
Fantastic service
03 March 2026
Poor service
03 March 2026
They were very helpful and nothing was too much trouble
03 March 2026
I had a voucher after a DPF recall. Even though you didn't sort the car you were happy for me to spend my voucher with you. John in Parts was fantastic. First class service.
03 March 2026
Everything was discussed before any work commenced drop off and pick up went smoothly
03 March 2026
Communication was great throughout
03 March 2026
Outstanding , friendly experience with excellent attention to detail. Dealt with 1st class service.
03 March 2026
Great staff
02 March 2026
Excellent staff Polite and very friendly. Explain every thing in details and very good with communication.
02 March 2026
Kept informed throughout the journey
02 March 2026
Knowledgeable friendly staff.
02 March 2026
Staff professional and kept me notified throughout the service.
02 March 2026
Did the job that required
01 March 2026
Excellent comms before, during and after visit. Comfy area to work while waiting. Advisories quoted for, but no pressure to book, unlike previous experience in Halliwell Jones, Llandudno. Faith in BMW restored. Happy to travel 159 miles to Sytner
01 March 2026
A Very professional but warm attitude.
01 March 2026
Friendly, helpful staff. Regular updates.
01 March 2026
Martin delivered a high level of service, despite issues beyond his control, he was able to keep me informed at each stage of the process and was a credit to the company.
01 March 2026
Scot Walker was first class.
01 March 2026
I paid over £3000 for repair but the problem come back just i drive 2 miles away.
27 February 2026
Great service from the service department. Easy communication and updates provided.
25 February 2026
First class service Would like to thank Lewis in service reception for his help and guidance
25 February 2026
Excellent profesional service from all the team. Tom was very helpful ??
25 February 2026
I didn't have a service I had an MOTAnd a new starter motor fitted because of a manufacturer's recall
25 February 2026
Service and professionalism. I couldn't have asked for any better.
25 February 2026
Couldn't do enough for us, my 6 year old and newborn baby came with me due to school holidays and baby being breastfed, all staff were lovely, brought us drinks and made a continuous effort with all of us. Car was fixed and washed in record time ??
25 February 2026
Lewis and Jack were both helpful and informative. I was really worried about my car before arriving and they helped to put my mind at ease.
24 February 2026
There was a little confusion on the cost when it came to paying as the original sales assistant could not be found.
24 February 2026
I was given exceptional customer service during my recent visit. I use Sytner as a benchmark for how to do customer service properly. They did not disappoint this time. Nothing was too much trouble, all problems were solved quickly.
24 February 2026
Great service everytime
24 February 2026
No issues for me
24 February 2026
Extremely professional
24 February 2026
Excellent service and customer care
24 February 2026
We felt informed throughout and staff were friendly, polite and helpful.
24 February 2026
Your customer service adviser, Ben, was polite, helpful and professional
24 February 2026
Great communication from Lisa before, during and after the visit. Excellent service and work carried out. Clear, informative video from the technician.
24 February 2026
Extremely satisfied! Great communication from them
24 February 2026
Good customer service was made to feel important very attentive staff
24 February 2026
great service as always
24 February 2026
Professional service
24 February 2026
Happy but when the alignment was carried out it was only done on front tyres when my car is four wheel drive all four should have been done and it's little out still
24 February 2026
2nd time our car has been in for it's sat nav fixing (loss of connection) and it's still faulty! This is a known error to BMW, in fact other customers were checking their cars in for the same issue whilst I waited 5 hours in your showroom.
24 February 2026
Great customer service
24 February 2026
Martyn was great as always.
24 February 2026
Martin always looks after me and he is on the ball with his communication. I would not take my car to a different BMW dealership.
24 February 2026
Usual Great Service
24 February 2026
The work on my car was of a high standard.
24 February 2026
Friendly service and concise information
24 February 2026
I was kept informed of my car from the moment of reporting with bmw assist right up to getting my car back . Excellent service from sytner bmw Sheffield .
22 February 2026
Carried out a professional service within the timescale I requested.
19 February 2026
Excellent customer service.
19 February 2026
Well informed and communication good through the process. Friendly and effective service thank you.
19 February 2026
Repairs done on time
19 February 2026
Everything went as planned.
17 February 2026
Excellant customer service very helpful and knowledgable and they went above and beyond!!!
17 February 2026
Lewis is brilliant
17 February 2026
Excellent facilities and staff
16 February 2026
The three issues with the car relating to variations in tyre pressure ,front and rear cameras and Brake fluid change were all completed, the only comment is that the cost of changing one front sensor seemed excessive to say the least.
15 February 2026
Fully informed throughout the service and MOT by customer service team member. The Centre provides a very comfortable waiting area with drinks available.
15 February 2026
Great service
15 February 2026
My car was booked in for a routine MOT. I had been thinking about buying a newer car so took the opportunity to look around the showroom. Miles Hamblett helped me find a fabulous car. Very impressed with the service I received. Miles was excellent.
15 February 2026
Great service
14 February 2026
Did everything I asked of them
14 February 2026
Everything's sorted on arrival with the service advisor was ailish and sorted out a few problems at the end thank you for everything
14 February 2026
Fitted me in fairly quickly to sort a minor issue.
13 February 2026
Car was diagnosed incorrectly and I was charged for literally nothing, was a waste of day
13 February 2026
The customer service was very good
12 February 2026
Vehicle in for service plus water ingestion RNS foot well. Renewed indoor membrame plus door seal. Door seal partly detatcheed after 7 days and is to be resubmitted. DO NOT AGREE with £125 (??) " inspection fee".....my opinion disgraceful
12 February 2026
Ben ensured I was kept updated and even when there was a slight inconvenience caused by tyre availability, he quickly sorted me a courtesy car.
12 February 2026
Very well managed and staff were really friendly and knowledgeable
12 February 2026
Excellent service from staff
12 February 2026
Really friendly staff
12 February 2026
I am impressed by the friendly service and attention to details.
12 February 2026
Our 330e broke down with an automatic gearbox fault. I rang up and spoke to Tom in Service and explained the importance of the car to us due to my wife's health. Tom got the car repaired for the next day. He was amazing.
12 February 2026
The right people at Sytner - Scott Walker!
11 February 2026
Amazing Service.
11 February 2026
Everything required was done and in the time I was given
10 February 2026
Amazing staff, very clean and well presented facilities
10 February 2026
Organised, quick and efficient
10 February 2026
Everything done well. The ONLY other comment was hand sanitiser liquid outside male toilets was empty. TINY point but during Winter its best to keep those topped up!
09 February 2026
Staff are always professional and helpful
09 February 2026
Lewis always treats me with respect and makes me feel like a valued customer and for that I thank him.
09 February 2026
Customer service was excellent from Martyn very helpful and a polite young man
09 February 2026
Professional
09 February 2026
Prompt and attentive.
08 February 2026
Good customer service and support
08 February 2026
Really good Customer Service
08 February 2026
Friendly staff ,clear explanation of work to be carried . Completed in reasonable time .
08 February 2026
On time and completed in the waiting time period.
08 February 2026
Friendly efficient staff in pleasant surroundings
07 February 2026
Simply great service from the start to finish in an exceptional facility.
07 February 2026
The level of intentionally in the service is impeccable, the video illustration and overall tracking of progress is really reassuring and customer needs based. The explanations and recommendations are great for a new driver like me. Thank you
05 February 2026
Great team and service.
05 February 2026
I was in and out in 2 hours which was great and the experience was smooth. I was offered a drink when waiting which was a nice touch. However I asked for my vehicle to be hoovered and I found a soaking wet rag on the back seat when I got home.
05 February 2026
Fast, friendly service
05 February 2026
Collected the car after 3 weeks of BMW technical guiding the work and a simple electrical fault that should have been rectified after a few days . On collection of the car I was left with 8 miles of fuel in the car and no charge. Not expected.
04 February 2026
Scott in service was my adviser and he was great! Amazing service and communication all the way through
04 February 2026
Lewis was very helpful and the work carried on was very good
04 February 2026
I truly appreciate it i like the way i was treated in the seating area and the video showing what is in green
04 February 2026
Really good prompt service
04 February 2026
Just did the job, and staff were polite
03 February 2026
Martyn was great in keeping me updated and was sure to call me back with updates as promised. A big thank you to Martyn and the rest of the staff at Sytner Sheffield for taking care in dealing with my X3M
03 February 2026
Tom help the best He could
03 February 2026
Good service
03 February 2026
There is a fault with the tail gate window opening repeatedly when the ignition is on but no fault was identified. New hinges have been ordered but I am not sure that will resolve the problem.
03 February 2026
The staff were very accomidating throughout the experience when collecting the car .
03 February 2026
.
02 February 2026
Everytime I've been into sytner I've had a pleasant experience.
01 February 2026
Everything handled promptly. No video this time but all completed with no issues.
01 February 2026
IST CLASS SERVICE.
31 January 2026
Booked the car in for an MOT at 10am. Sat waiting for 5hrs for it to be done. Ridiculous.
31 January 2026
Very smooth check-in. Offered a coffee while I waited. Told what would be done and the cost. Kept updated with texts and phone call. Sent video of vehicle check.
31 January 2026
Personalised service from my assigned member of your team, Ailish Connell. Expedited work to get me back on the road asap due to family emergency. Very helpful.
31 January 2026
Good service
29 January 2026
Excellent service. Wonderful people. Please scrap your voice recognition system on your telephones. It is completely useless.
29 January 2026
Excellent service and I was looked after and kept informed by Ben through out
28 January 2026
Took my car in for rear brake pads and discs replaced and mot, staff were friendly and polite and promptly called me when my car was ready to collect. I also received a video of the complementary vehicle inspection and my car was returned clean.
28 January 2026
Kept us informed and looked after
28 January 2026
excellent service as usual
28 January 2026
Service carried out in good time, car washed and vacuumed too.
28 January 2026
Good service
28 January 2026
Lewis was excellent
27 January 2026
Great service!
27 January 2026
Ben kept me updated on progress and assured me he would be available to discuss any issues or questions I had (which he did) Initially I was a little concerned about timescales but he looked into other options for an earlier resolution.
27 January 2026
Efficient booking in and collection. No problems.
27 January 2026
because I was
27 January 2026
Very efficient
27 January 2026
Major service completed in time for me to get to next appointment and staff very helpful. Car nice and clean on completion
27 January 2026
Honest, clear communication and I felt supported and valued as a customer
27 January 2026
Excellent service provided by Tom.
26 January 2026
Very pleased
26 January 2026
Polite and professional service, thank you Lewis
26 January 2026
Very helpful point of contact nothing too much trouble
26 January 2026
excellent customer experience from start to finnish
25 January 2026
Professional from start to finish
24 January 2026
Aillish and Richard the technician handled our situation perfectly.
24 January 2026
Everything was carried out satisfactorily
24 January 2026
Good facilities
24 January 2026
Smooth fast efficient service
24 January 2026
Prompt service and a warm greeting
23 January 2026
Great place to wait while the service was completed. Free Wi-Fi and drinks.
22 January 2026
Scott at Sytner Sheffield was very helpful and supportive updating me with progress end to end.
22 January 2026
I felt fully informed every step of the way. The experience was very professional
22 January 2026
All the staff at BMW are first class courteous professional and give excellent customer service
21 January 2026
Very knowledgeable, effecient & friendly.
21 January 2026
Excellent service from start to finish
21 January 2026
We received excellent service from start to finish and appreciated the effort made by our adviser Thomas, who made sure we received a loan car while our car was being repaired and kept us very well informed at all times.
21 January 2026
Service representative was very helpful and great communication
21 January 2026
A1 service
21 January 2026
Tommy kept in touch with progress on the vehicle before I felt the need to chase. He was clear with communication, explained what was necessary and gave more detail when I asked. He was apologetic regarding delays and could not have been more helpful
21 January 2026
Had no problems at all from start to finish
21 January 2026
Easy to book in, staff friendly
20 January 2026
Lisa is an amazing and charming person, very fun to talk to and good personality with friendly vibe.
20 January 2026
Great experience as always..... great polite staff
20 January 2026
Was quick and easy
18 January 2026
Dealt with Alex, very clear and friendly communication. Job completed in good time.
18 January 2026
Not value for money
FIND Sytner Sheffield BMW
Address
- Brightside Way, Sheffield, South Yorkshire, S9 2RQ
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 17:00
- Sun:10:00 - 16:00
Phone
- 0114 256 5900
Sheffield as well as surrounding areas including Rotherham, Barnsley, Worksop and Buxton
Address
- Brightside Way, Sheffield, South Yorkshire, S9 2RQ
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:00 - 13:00
- Sun:CLOSED
Phone
- 0114 256 5900
Sheffield as well as surrounding areas including Rotherham, Barnsley, Worksop and Buxton
Address
- Brightside Way, Sheffield, South Yorkshire, S9 2RQ
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:00 - 13:00
- Sun:CLOSED
Phone
- 0114 256 5900
Sheffield as well as surrounding areas including Rotherham, Barnsley, Worksop and Buxton
Address
- Brightside Way, Sheffield, South Yorkshire, S9 2RQ
Opening Hours
- Mon–Fri:08:00 - 18:30
- Sat:09:00 - 17:00
- Sun:10:30 - 16:30
Phone
- 0114 256 5900
Sheffield as well as surrounding areas including Rotherham, Barnsley, Worksop and Buxton
12 April 2026
I felt very well looked after from start to finish.