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5.0SERVICE
4.5Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
651 ratings and 339 comments received in the last 90 days.
04 June 2025
David kept us well informed throughout the whole process
04 June 2025
This was the 3rd car I've collected from Sytner in Sheffield. I keep going back (a round trip of 400 miles for me) because this is a very professional dealership who have tempted me with good offers and see me as a valued customer.
04 June 2025
Absolutely 100% service from all involved in our new car purchase , including the lady on the coffee station
04 June 2025
This was again very good, and it was all handled brilliantly. Very happy customer driving away, and there is a small defect with my car but again this is being sorted to my satisfaction. The defect is a small mark on a piece of plastic trim.
04 June 2025
Everything went smoothly , full explanation of all the car features with assistance in ensuring phone connections were sorted
03 June 2025
Again, in large part this was due to the warm, personal service and excellent knowledge of George Lott. I would also like to recommend the Sytner centre in Sheffield. It is always clean, calm and a pleasure to be in.
03 June 2025
I was given flowers by Shaun Mather when I collected my new car. This was very much appreciated and will ensure I am back to buy my next car from him.
02 June 2025
Felt listened to, needs were met & service was exceptional
31 May 2025
Welcomed by staff on arrival,offered drinks Kept informed throughout of build dates ,arrival etc.
30 May 2025
Great service from Paul Cannon despite him being parachuted in when the initial salesperson was moved to attend to a different customer. I assume this customer was spending more than £39000.
28 May 2025
Able to meet needs quickly. Show room professional and very good staff from reception through all of team
23 May 2025
First class service from start to finish.
20 May 2025
My sales advisor was great and it would make me highly likely to buy from BMW Sheffield in future
20 May 2025
Richard Cooper always delivers outstanding customer service and nothing is too much trouble. The handover was incredibly smooth and it's always pleasure picking up new car with Richard.
15 May 2025
A fantastic facility at Sytner Sheffield, where you are made to feel special and important the moment you are greeted at reception. Sam covered every detail with me and left me feeling very happy. He even called me the following day to see all was ok
15 May 2025
Excellent seevice
15 May 2025
More than satisfied. It was a pleasure dealing with Harvey. He was polite and extremely informative at all times.This was confirmed when he delivered our new car.
08 May 2025
Everyone I spoke with was very friendly and helpful.
06 May 2025
Prefect call me with an ear when car was close to completion answers my question I had very nice overall
02 May 2025
See above
30 April 2025
I was kept well informed, and I appreciated that the vehicle was delivered earlier than anticipated.
30 April 2025
David was and is a pleasure to deal with throughout the whole process. Dealership facilities and staff are also excellent.
30 April 2025
Great communication at all stages of the process
18 April 2025
Sytner Sheffield is an amazing place to order a new BMW. I was very much satisfied with the whole process.
15 April 2025
Car is beautiful
08 April 2025
The representative who was dealing with my purchase was polite, informative and transparent.
07 April 2025
Very happy with Jess for support she provided with kindness and professionalism.
07 April 2025
No issues, all straightforward and clear.
07 April 2025
David Smith was very professional, helpful and knowledgeable, he made the whole process easy. He is a credit to the dealership.
07 April 2025
Again Mark Lomas and his skills stand out here. The perfect salesman with a good technical knowledge as well.
03 April 2025
The 2 people with whom we dealt specifically made the experience.
03 April 2025
David Smith was excellent, knowledgeable got me to the car that i wanted.
03 April 2025
Would not go anywhere other than Sheffield branch, always helpful, informative and great communication throughout.
03 April 2025
Excellent service
02 April 2025
We have been customers at Sytners Sheffield for a good number of years and have been very satisfied with there customer service, hence we keep returning.
01 April 2025
We were looked after supebly once again by Mark Lomas. Everything went smoothly and Mark's comunication skills kept us in the picture all the way through the purchase and delivery process.
30 March 2025
Regularly updated on status of car build
30 March 2025
i was keep up to date all the time and was a stress free experience
29 March 2025
Great service - no complaints
29 March 2025
Excellent service from Sytner in solving our issue with the previous car
27 March 2025
Great experience not a pushy sales person and everything well explained
26 March 2025
All the team we spoke to was excellent from front of house , service and George
25 March 2025
It would have been nice it had been charged. But wouldn't want a lower score to reflect on the sales team. Maybe a category that does not reflect on individuals would help you improve as a business.
25 March 2025
My experience could not have been better. I have purchased my last 3 BMWs with the assistance of Richard Cooper from Sytners sale team. Its a pleasure to deal with Richard as he has provided me with all the information and options available.
25 March 2025
Very welcoming staff and environment
25 March 2025
The purchase was very smooth and Sam Ketworth went over and above with presentation and handover
25 March 2025
All my questions were answered promptly and completely.
24 March 2025
Alththis is my 7th BMW David has been very helpful a s nothing is too much trouble
24 March 2025
100% Fantastic team throughout the store and in particular Harvey Chambers and Paul Castleton
23 March 2025
Excellent experience and friendly service and information about the car I was interested in
22 March 2025
Very. Chaneice is very professional.
21 March 2025
Completely satisfied
20 March 2025
Good handover. Digital signing of documents was so easy.
19 March 2025
l felt supported and valued from the initial visit and discussion of the options available, right through to the handover of my new car. Excellent customer service.
18 March 2025
Everything was handled professionally and I was 100% happy with the service received
18 March 2025
This is my second remote purchase from Sytner Sheffield, and they make it such a smooth and seemless process from start to finish.
18 March 2025
Everything goes smooth can't do enough for you
17 March 2025
David Smith managed my account very well.
16 March 2025
Chaneice was the epitome of professionalism. I was made to feel special and an individual.
15 March 2025
David Smith who I deal with is so friendly, makes me feel at ease, always keeps me updated and explains everything so well. He's always on hand to answers any questions I ask
15 March 2025
Harvey Chambers and the other staff at Sytner couldn't have been more helpful - great coffee too!
14 March 2025
I'm very happy to say that my experience at the BMW Centre was fantastic! From start to finish, everything went smoothly. Jess was incredibly helpful and went above and beyond to ensure I had the best experience possible.
14 March 2025
New car, well presented.
08 June 2025
Been coming for services an mots now 5 years always excellent but this was the first time I didn't feel comfortable
07 June 2025
The personal service of an identified employee who took control of the whole process was excellent She herself was faultless in her attention and knowledge
07 June 2025
As above
07 June 2025
All the staff I interacted with treated me with respect, were happy to help and kept me informed
07 June 2025
Felt like Sytners was more than happy to accommodate my needs. Martyn was more than helpful.
07 June 2025
Scott was amazing and attentive made me welcome and valued
07 June 2025
Work was carried out professionaly, but no courtesy car was offered. Also It looked dirtier after it's clean than before we brought it in.
07 June 2025
Did not expect it to take so long for Mot, brake fluid change and wheel alignment.
07 June 2025
Excellent service from start to finish
07 June 2025
They were brilliant
07 June 2025
Again very professional and relaxed
07 June 2025
Everyone is very professional
07 June 2025
Scott, the service advisor, is really helpful and informative
04 June 2025
Everything was smooth
02 June 2025
The service experience was excellent, Scott went out of his way to ensure the service experience was exemplary.
31 May 2025
Very well organised and informative
30 May 2025
Did exactly what I asked for in the time frame promised
29 May 2025
Good level of service
29 May 2025
Ben has always made sure all work required to my car has been carried out and ensured I am booked in for regular service can not recommend him enough. Absolutely amazing very good at his job and goes above and beyond to provide the perfect service.
27 May 2025
good friendly service, no issues with work carried out
27 May 2025
The work done was satisfactory.
27 May 2025
They found an incidental issue whilst they were changing the tyres, which they are now sorting
27 May 2025
Kept me informed throughout
27 May 2025
Completed work at short notice to allow me to go on holiday and kept me informed all the way through
26 May 2025
Everything done as expected
26 May 2025
Great experience in the dealership
26 May 2025
Always a pleasure to deal with sytner Sheffield. Thanks again Scott.
25 May 2025
Tom kept me informed regularly throughout the service over the 3 days my car was in the garage
25 May 2025
They recognized that there is a common fault with this car and adjusted the price accordingly.
25 May 2025
The service department at Sytner are always very attentive in dealing with my requirements. The service advisors on recent visits have always been courteous and particularly helpful.
24 May 2025
Scott Walker has been very helpful, prompt and clear in his communication.
24 May 2025
Quality service as always from BMW and staff
24 May 2025
I always get good service from Sytner's BMW Sheffield It's the only garage that has ever worked on my X2
24 May 2025
Very easy to deal with and my car was returned to me gleaming.
24 May 2025
Martyn and Dale were fantastic. I am quite a picky person, and was half expecting to get fobbed off - but they didn't judge and delivered a service I would recommend to anyone. I will certainly return for regular servicing in the future!
24 May 2025
As above
23 May 2025
Excellent at every step.
22 May 2025
Experienced,knowledgeable staff who keep you informed on vehicle processes.
22 May 2025
Kept fully informed and updated
21 May 2025
As above.
21 May 2025
Staff were lovely and attentive just a really well rounded experience
21 May 2025
Been using Sytner for over 15 yr I pass Stratstone BMW 1 mile away from me to go to Sheffield (30mile round trip). Says it all?
21 May 2025
Amazing service staff and techician. Everyone from the outset is welcoming, friendly and always smiling. Always a very smooth service experience and very accommodating. Please see comments in question 1
21 May 2025
As above
21 May 2025
Customer service is always great the staff are very approachable always there to help
21 May 2025
I found it a pleasure to deal with Scott Walker, he is diligent, personable, and kept me informed of status in a timely fashion. I am also grateful he found me a quiet desk so I could work while I waited. Great customer service.
21 May 2025
Keep you updated
21 May 2025
Great service
21 May 2025
Everything ok
19 May 2025
Service was booked in so quickly and i got to know how the car was at each stage of the process
19 May 2025
no hassle
19 May 2025
Ben who was the advisor is a credit to the business and assisted me in all the right areas.
19 May 2025
Was kept informed of progress and service completed efficiently. Great customer service.
18 May 2025
Good staff and on time delivery
18 May 2025
Quick and efficient
18 May 2025
Problem with dashcam sorted
17 May 2025
Fast no hassle service
17 May 2025
The people who did the service I cannot fault and the car was lovely and clean but the customer service was dreadful.
17 May 2025
Always available to help
17 May 2025
Martin looked after us very well, even though you didn't have the airbag in stock. Thank you.
16 May 2025
reported a dent on OSF door whilst the car was in the service department , still haven't had response from the garage.Issues still remain with the car that it was booked in for including a droning noise from front and crease in OSR door.
16 May 2025
Good communication, helpful link to video for healthcheck on vehicle.
15 May 2025
Bit steep pricing for an oil change, £420 compared to other main bmw dealers quoting approximately 25% less which is still high for what it is. Also incorrectly measured my brake discs to get me to pay for new at nearly £800-900 for just rears?
15 May 2025
Very professional the staff are friendly and give good service
15 May 2025
Excellent service
15 May 2025
On this occasion Martyn n the team when above n beyond to look after me.
15 May 2025
Staff all polite and pleasant.
15 May 2025
As above, prompt professional and courteous and regular updates on work carried out.
14 May 2025
Kwik
14 May 2025
Excellent service throughout. This garage sets the standards for others to copy.
13 May 2025
Good service from Tom
13 May 2025
Easy to check in, fast and efficient friendly staff
13 May 2025
I am glad that the inital diagnosis of a failed 12v was rectified. The 12v failure was a symptom of the `EME faiure rather than a cause in and of itself. Well reolved.
13 May 2025
Rubbish service with bad service
12 May 2025
Still not sure about my headlights
12 May 2025
Again good Service
12 May 2025
Car was serviced quickly & I was kept informed
11 May 2025
Nothing to complain about at all.
10 May 2025
Professional
10 May 2025
Louis sorted out the issue regarding the discs and was very helpful
10 May 2025
Good service fast and efficiently
10 May 2025
The service was carried out very quickly and I didn't have to sit and wait for too long. Thomas kept me updated as often as he could which I was happy about.
10 May 2025
They did everything that they said they were going to do
08 May 2025
Scott brilliant customer service
05 May 2025
Excellent service and friendly people
05 May 2025
Brilliant service very professional as expected.
03 May 2025
Super quick.
03 May 2025
Sam was very professional
02 May 2025
Ben Morris-Clarkson was looking after me on the day. Had a good chat with him and he could see things from my side as a customer and wasn't pushy but gave me options and time to think things over which I appreciated. Thanks again Ben.
01 May 2025
Excellent customer service and professional handling of my warranty repair.
30 April 2025
Once the problem was identified they provided a fix quickly and without hassle.
30 April 2025
Fantastic service
30 April 2025
Brilliant service
30 April 2025
Service adviser Scott is excellent. Great job. ????
30 April 2025
Again great service very helpful and friendly staff
30 April 2025
They fixed the recall problems and explained everything through a video and in person.
30 April 2025
Polite staff, great venue and easy to do business with.
28 April 2025
Great service and as a bonus car had been valeted and was spotless inside and out.
28 April 2025
Had to get taxi , in the past we got a lift!
28 April 2025
I stayed in the garage to catch up with my admin work. The car was ready within 3hours
28 April 2025
Very
28 April 2025
Very happy with my service experience
26 April 2025
I was kept up to date at all times with the status of my vehicle. Nothing is too much trouble and staff are always extremely helpful
25 April 2025
No time wasted with the work which needed doing.
24 April 2025
1st class, experience
23 April 2025
Rude person who dealt with me. No empathy or consideration to what I was saying.
23 April 2025
Kept informed of progress
23 April 2025
The service on the vehicle was completed in a reasonable time and I was kept updated throughout the process
23 April 2025
Perfect
23 April 2025
Did what they said
22 April 2025
As in box 1
22 April 2025
I waited for the MoT to be done and was able to sit in comfy seats to work while I waited
22 April 2025
Updates in the day , to smoothly picking up my car to time they said
21 April 2025
Car came back with the same problems.
21 April 2025
All very efficient and was provided with courtesy car at short notice
21 April 2025
Clear communication throughout. They do what they say they will within the expected timescale.
21 April 2025
Kept well informed throughout
21 April 2025
Best showroom / service area experience
21 April 2025
Service has been accommodating in getting the defective vehicle in but faults keep occurring. The suggestion to call BMW Assist was met with a refusal, so I was left in the difficult position of having a defective vehicle I couldn't drive.
21 April 2025
Excellent service
21 April 2025
Nothing was too much
21 April 2025
My vehicle was collected from home and returned with repair completed
21 April 2025
communication great ??
19 April 2025
It never changes always confident I will receive first class service and work
19 April 2025
All went well and got it done in good time
18 April 2025
In addition to everything, the completed a brake service free of charge
18 April 2025
Scott was a pleasure to deal with
17 April 2025
I did not get a reminder buying the car from you, that its mot was due. I have only driven just a few thousand miles in good weather and I found that the windscreen washers blocked, but not covered by warranty then I got a call about renewing it?
17 April 2025
Ben was very accommodating
17 April 2025
Carried out work efficiently
16 April 2025
Super efficient
16 April 2025
I wasn't informed the recall for the EGR needed a 2 hr cool down, before you could replace. Stayed in the showroom for 6 ½ hrs waiting. Could've have been better informed of the duration
16 April 2025
They did no service this time because of your extortionate asking price..
16 April 2025
Work derailed was carried out really well, Martin my advisor gave excellent customer service
16 April 2025
Friendly, include a taxi ride and free wheel alignment.
16 April 2025
Excellent service is provided by Richard holmes. His service is second to none. He is a credit to Sytner Sheffield
16 April 2025
Each contact with the dealership was pleasant and everyone was always friendly and polite
16 April 2025
Done efficiently and professionally
16 April 2025
Richard Holmes was excellent. Spent time with me and alleviated my worries now I know I will only use bmw Sytner - no where else will match this standard of service so happy to always bring my car to sytner and will highly recommend to others.
16 April 2025
Booking a service isn't an invitation for your sales team to ring asking if I require my car valuing with a view to buying a new one. If you wish to remind me of my service the day before, do it by text. It works for the NHS so why not yourselves.
16 April 2025
.
16 April 2025
What was done was fine
16 April 2025
Highly satisfied
16 April 2025
Good clear service
16 April 2025
Had great service from the team with information all the way through.
16 April 2025
Just great from start to finish.
16 April 2025
If it was fixed then it would be 5 stars.
16 April 2025
Ailish was very attentive & extremely courteous.
16 April 2025
Great service from all of the service team at Sytner Sheffield
14 April 2025
Very satisfied and I hope the process will be as good the next time I'm ready to exchange my car.
12 April 2025
Was overall pretty good but I suggest when you offer a vac and wash that you actually wash the car and not just spread muck about
11 April 2025
The service I received from Ben was outstanding
10 April 2025
Fairly satisfied
09 April 2025
Member of staff Ailish Connell was very helpful and went out of the way
08 April 2025
My car service took longer than the initial planned time, however there was a fault found on the car that required a part to be ordered. I was kept fully informed of the timing of the events and the fault was satisfactorily rectified.
07 April 2025
Sytner were quick and efficient at replacing the headlight
06 April 2025
Quick easy and all done to a great standard
05 April 2025
Alish was very helpful on the service team
05 April 2025
You were all very nice and the airbag recall visit was flawless - i am confident that you did the work, though i didn't see you do it - i trust you on this
05 April 2025
Efficient service carried out by people who care and comfortable surroundings to relax and wait for your vehicle.
04 April 2025
See above comments
04 April 2025
The chap who dealt with us was extremely friendly and knowledgeable.
04 April 2025
Explained everything that required doing regarding my service and mot so no major shocks on completion and all done quickly and efficiently whilst we sat and relaxed in the lounge with a coffee
04 April 2025
All areas from the car hand-over, work updates and completion hand-over were excellent. I was also given coffee & biscuits while I waited for the works to be completed.
03 April 2025
Fast service.
03 April 2025
Very satisfied
03 April 2025
Very professional
03 April 2025
Good transparent service with honest evaluation and excellent customer support from the service department team
03 April 2025
Amazing best ever
02 April 2025
Would not go anywhere else, very attentive really look after their customers
02 April 2025
Very
02 April 2025
Because of the service provided and efficient way in which the system worked
02 April 2025
Great
02 April 2025
Great experience
02 April 2025
Able to address fault notification at time of service
01 April 2025
Great experience and the price for the Service was very reasonable
01 April 2025
Excellent, very professional & attentive service
01 April 2025
Attended to everything plus a little bit more
01 April 2025
Efficiency of dropping the vehicle off Work carried out in a timely manner Car returned as expected
01 April 2025
Efficient, professional and friendly. Work was completed within agreed timeframe and vehicle was washed and cleaned inside.
31 March 2025
The service levels are very high in particular the service which I received from Martyn Hoe who was very accommodating & flexible with my appointment due to illness. He rearranged my appointment and even provided his own car as a courtesy car.
31 March 2025
All works carried out in the time given. Excellent
31 March 2025
Staff are always polite and friendly
31 March 2025
Appointment at given time, able to have a while you wait appointment, friendliness of all personnel I met.
31 March 2025
The sevice reception was Excellant
31 March 2025
Professional from start to collection, Lewis went the extra mile as always.
30 March 2025
Everything ran smoothly and I was kept well informed
29 March 2025
After visiting bmw for recal my vehicle has come out with the glovebox not working properly and all my black trims on outside of vehicle are stained which I believe is from chemicals used when washing my vehicle
29 March 2025
Efficient service from super staff. Met all my expectations on the day.
29 March 2025
Great service from Scott and the rest of the BMW team
29 March 2025
Happy with the contact I was provided with updates regularly
29 March 2025
Kept me informed of when my car would be ready.
29 March 2025
The team carried out a number of repairs on the same day as promised.
29 March 2025
Repair details were fully explained and is clearly successful.
29 March 2025
Excellent. Informative. Helpful.
28 March 2025
Good service , always thorough
28 March 2025
From start to finish excellent friendly professional service
28 March 2025
job done as asked
28 March 2025
Keptfully informed as to what was happening
28 March 2025
You have lovely professional people at your site in Sheffield
28 March 2025
Prompt and efficient service.
28 March 2025
Car was collected work and mot done and dropped back off all in a few hrs
28 March 2025
Very poor service
28 March 2025
The booking process and customer service throughout has been perfect.
28 March 2025
Simply brilliant.
27 March 2025
Very friendly. Ready on time.
27 March 2025
Service staff always helpful and friendly
26 March 2025
Sytner go above and beyond when deslinv with me. I feel confident to leave my vehicle either them. Their attention to detail is excellent, I particularly like the video health check that they send me.
24 March 2025
Able to book online for a time suitable for me. Car ready and informed for pickup.
24 March 2025
Brake fluid change completed on time. Very professional experience.
24 March 2025
N/a
24 March 2025
I have used Sytners for many years and trust their technicians
24 March 2025
Very confident that James would look at everything I'd mentioned. Little details like not moving the mirror as I asked for was respected. Facilities while waiting were excellent and the price was very reasonable.
24 March 2025
Lewis is very helpful and efficient.
24 March 2025
Again top marks and my service advisor Samantha Bailey is excellent.
24 March 2025
Hopefully the job was done to a very high standard, but unfortunately I don't drive my car often enough to really find out What is the point of this survey if I can't put in the Stars i want ??? Unbelievable
24 March 2025
Everything went as planned and the issue we had was sorted
23 March 2025
Well looked after and excellent service.
23 March 2025
Very happy with latest visit
23 March 2025
Service price was reduced to compensate me for my fault. Communication was good.
23 March 2025
This was easy to score 5 as people who I spoke to did not try and upsell any other products but let me know the product I was asking for was the right product
23 March 2025
Work was completed as expected and I was able to use the business lounge as well.
23 March 2025
Communication was excellent and we were always informed and kept up to date with everything, step by step.
23 March 2025
A very good experience indeed I was very satisfied
23 March 2025
Carried out extra work at the same apartment
23 March 2025
5 this time as Scott and Richard Holmes were excellent and provided me with a credit note for £350 against future costs
23 March 2025
As always a fantastic professional service support from Martin Hoe & the team.
22 March 2025
Everything done as said
22 March 2025
Steve was spot on ??
22 March 2025
Car was serviced in the time line given regular updates on progress were informative.
22 March 2025
Fantastic customer service
21 March 2025
Because I was - although £3,000 lighter!??
21 March 2025
Always a great service, Shaz, Jake and Service team always great
20 March 2025
Fantastic service I've used Sytner Sheffield my self a few times now, only people I trust with my bmw and i am a mechanic myself having somewhere I can trust gives me a nice break separating my work life with my home life, Staff are outstanding.
20 March 2025
Friendly, was offered a drink, comfortable waiting area.
19 March 2025
I should have checked the tyres and the video before agreeing to the service to replace.
19 March 2025
No issues. As above great service.
19 March 2025
Staff could not do enough for us explained what the process was all about excellent service
19 March 2025
Excellent service from all the staff
19 March 2025
A relaxing waiting area. A great idea to be designated a table number on checking in awaiting a staff nember
19 March 2025
On arrival was told everything we needed to know. Scott was looking after us and was very good.
19 March 2025
Polite staff.
19 March 2025
Efficient
19 March 2025
Great service
19 March 2025
The person I saw was not engaging and just wanted to get home. I asked for clarifaction of the tyre that had an advisorty and they advised on the wrong tyre.
19 March 2025
First class service always .
19 March 2025
Everything is good but it's taken a long time to finish the job
19 March 2025
Very satisfied.
18 March 2025
Scott was excellent
18 March 2025
Job done to highest standards spotting items of trouble most garages would miss.
18 March 2025
Always do a thorough job
18 March 2025
I waited while my car was being serviced. The showroom is very comfortable and the staff were attentive.
18 March 2025
This visit was for an MOT test and we were once again treated very professionally.
18 March 2025
Great job. Everything was sorted properly, as required, and on time. The service adviser was polite and professional. All good.
18 March 2025
The customer service I received was excellent from Thomas. However I was rather disappointed that I didn't get a MOT certificate. I had to go home and print off my own which I find unsatisfactory.
18 March 2025
Someone called me day before if we wanted to see any options on new cars said yes as we wanted to look on x1 or x3 but never showed up so we gone to Land Rover ended with Evogue
18 March 2025
All good
18 March 2025
Customer service very friendly and facilities are great. Car well washed and valeted during service - thank you. Still awaiting call back on query and was only advised of £100 goodwill voucher on arrival which felt like pressure selling
18 March 2025
ben kept us in the loop from start to finish. he even arranged for the work to be carried out I needed on an interest free payment plan.
18 March 2025
Have used Sytner Sheffield for numerous years and have always been satisfied with the service received.
18 March 2025
Excellent service I feel in safe hands
18 March 2025
Always efficient and great service with great staff!
18 March 2025
I didn't have to do anything they sorted everything
18 March 2025
During this visit I was extremely satisfied, again a slight issue became apparent but yet again Scott handled this extremely well.
18 March 2025
Quick and efficient
18 March 2025
No hassle all work complete in allocated 90minute wait
18 March 2025
I cannot fault Ailish with whom I dealt. 5 star. She tried to make everthing happen but was let down by others. Service was as expected trouble free, just a shame everything thing else made it disappointing. Not what I was expecting from BMW.
18 March 2025
Very happy. Professional from start to finish.
18 March 2025
Good advice on possible options
18 March 2025
Just excellent. I have been using the Sytner service department and body shop for a number of years now, and every time they all go out of their way to make sure that everything is dealt with as efficiently as possible and to a very high standard.
18 March 2025
Very nice dealership
18 March 2025
All staff throughout friendly and very helpful
18 March 2025
Scott went out of his way to ensure the service and tyres were undertaken for me he is an assett to sytner
18 March 2025
Efficient service
18 March 2025
Excellent from start to finish.
07 June 2025
So happy I have found our family car as I have been looking for at least 4 months at other dealerships. However, from the moment I stepped into BMW, I knew my car was going to be purchased there due to the excellent customer service and quality car.