OUR CUSTOMER REVIEWS
SALES
5.0SERVICE
5.0Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
385 ratings and 289 comments received in the last 90 days.
06 June 2026
Excellent service and patience from Chaneice Allen at Sytners Sheffield
05 June 2026
Rebecca was brilliant from start to finish . She made it so easy for us to buy and the whole deal was good .
05 June 2026
.great dealing with Harvey
04 June 2026
It was a great experience from start to finish dealing with Sam Keyworth
04 June 2026
Our experience was excellent. From first phone call on a Friday (we knew the car we wanted), to picking it up on a Sunday, Ewan especially went above and beyond.
03 June 2026
The service was good from walking through the door and speaking with reception through to the collection of the car.
03 June 2026
I had a lovely experience when buying my new car with Rebecca Greenwood.
02 June 2026
Received a friendly and professional service throughout.
31 May 2026
The centre did their best to ensure I got my car on time and kept me updated on the progress of the delivery
31 May 2026
We have used sytner before and had a good service and again they didn't disapoint
31 May 2026
Great service as always
29 May 2026
Very personable handover experience. David kept us informed at all stages
29 May 2026
Exemplary service as always from ordering to delivery. Sam Keyworth couldn't have been more helpful making the whole experience seamless. Paul Castleton sorting out the financial side of things effortlessly for us.
28 May 2026
Good service, Richard was great
28 May 2026
Quick to locate a suitable car in line with expectation and superior sales service from David Smith who went the extra mile.
27 May 2026
First class service by Harvey Chambers and colleagues.
25 May 2026
Friendly, professional yet very approachable staff. It was a very smooth and efficient process buying a new car.
24 May 2026
Very helpful and told me everything in detail was happy with the service they provided
22 May 2026
Amazing service from start to finish.
16 May 2026
Great service as always
15 May 2026
As soon as we walked in, we was greeted and well looked after. It was a super quick process and kept up to date regularly.
09 May 2026
Rebecca was extremely helpful and assist with everything.
09 May 2026
Salesman couldn't have done more for me
04 May 2026
All of our communication happened over phone and email, I never once had to visit the showroom during the process. I only came in for the car delivery, which speaks volumes about how professional, transparent and trustworthy Rebecca was throughout.
03 May 2026
Dave Smith, as usual, was superb throughout the whole process. Rebecca was also excellent in terms of rhe vehicle handover.
29 April 2026
As usual everything was dealt with in a professional and courteous menner
29 April 2026
Great knowledgeable and friendly service offered by sales team. They were very accommodating and we structured a deal that was acceptable to both parties
28 April 2026
Really please. Nice spec car and great service and communication from Harvey Chambers
26 April 2026
On time, thorough handover
24 April 2026
Good communication. I was kept up updated as to expected delivery time of the car.
22 April 2026
Attentive, informed and helpful throughout the process. The Centre is a great environment to go to.
21 April 2026
The entire process from order to hand over was seemless. From the state of the art showroom to the wonderful people who helped us We were absolutely delighted by the experience. Our sales representative David Smith was superb and made us feel valued.
20 April 2026
Great service from Miles
17 April 2026
The dealership went above and beyond. Chris was brilliant.
16 April 2026
I had a great experience and eveyone was really helpful.
14 April 2026
Ewan was very attentive throughout and took care of all the details ahead of time
14 April 2026
Chris was amazing
14 April 2026
The salesman, David Smith, was really helpful and kept me informed throughout the process. I would definitely go back to him if I decide to purchase another BMW in the future.
12 April 2026
I felt very well looked after from start to finish.
08 April 2026
George Lott is a credit to the car industry. I have bought over 30 new cars over the past 40 years and he is the best I have dealt with.
04 April 2026
Sam Keyworth the representative we dealt with went above and beyond what was expected to make sure the handover went smoothly
04 April 2026
I love the car and Sam who dealt with the sale was very helpful and knowledgeable.
04 April 2026
From first speaking to David Smith over the phone regarding purchasing a new car to meeting him in the showroom he was fantastic at discussing all my options, letting me test drive a vehicle and made it an enjoyable experience.
03 April 2026
Everything was handled really well and Ewan did everything he could for me
03 April 2026
Everyone at the centre was very friendly, knowledgeable and helpful during the whole process. Sam Keyworth made our buying experience very enjoyable
03 April 2026
The team was knowledgeable, friendly, and never pushy. They took the time to provide a great deal. The process was smooth and efficient.
02 April 2026
Very satisfied with everything again, purchased many cars before from Sytner Sheffield
02 April 2026
Great support from Harvey
01 April 2026
It was so straight forward. From initial contact through to collection and beyond it was easy, straight forward and a great experience.
01 April 2026
David Smith was very proactive and efficient with a friendly manner. The support throughout the transaction was excellent.
01 April 2026
George Lott knew exactly what I was after and is a fantastic ambassador for BMW, with fantastic attention to detail and outstanding customer service
01 April 2026
Sam answered all my questions
31 March 2026
I was very satisfied with the service at BMW Sheffield. The salesman David Smith gave an excellent service to me and my daughter as we both purchased cars. I will definitely recommend them to my family and friends. All the staff were so lovely.
31 March 2026
Really simple Great service
29 March 2026
Rebecca greenwood as absolutely outstanding from meeting her to a cuddle when we left , so professional & polite & just so lovely, she should be running the company
29 March 2026
All the staff at BMW Sheffield were very friendly and helpful. The showroom is absolutely superb - a credit to BMW. The sales manager David Smith was super efficient and friendly. Buying the 420i was easy work.
28 March 2026
Excellent customer service from everyone
28 March 2026
Good deal on price and very helpful sales team
28 March 2026
Harvey was attentive and from order to completion everything was as planned.
27 March 2026
Kept in contact, frequent updates about when the car is due to arrive etc and the whole centre super friendly!
27 March 2026
Excellent service
26 March 2026
George Lott was excellent
26 March 2026
The service was spot on, sales rep got us for the outset by taking time to listen to us and our requirements.
25 March 2026
Very good experience with George helping me around the instruments I difficult with in my new car.
25 March 2026
Very Satisfied. I decided to buy a BMW on my first visit to the Sytner thanks to the experience at the centre. I came in undecided but after the session with David Smith I went ahead to purchase my first BMW.
24 March 2026
Fourth BMW from Sytner Sheffield via George Lott. Happy to negotiate almost a £5,000 discount during the sale process
24 March 2026
George Lott & Paul Castleton really helped and offered me a fantastic deal enabling me to purchase my third Brand new BMW from Sytner BMW Sheffield, outstanding helpfulness and Service, I will definitely return to Sytner BMW Sheffield in the future.
24 March 2026
Excellent customer service from Chaneice & Paul
24 March 2026
Chaneice Allen was the lovely lady who dealt with my purchase, although the car was delayed (through no fault of her own), she kept me informed throughout and answered all my questions patiently and with expertise. She is a credit to the company.
18 March 2026
Harvey contacted me initially and we arranged an appointment. It looked unlikely that we could do anything because of the long waiting time. He found one in stock , however , and we were able to do a deal . Harvey was very helpful and patient.
13 March 2026
Very Happy with the level of service.
06 June 2026
Waited in dealership for the service to be completed - good experience - comfortable environment and complimentary drinks, pleasant staff
06 June 2026
As ever the quality of service was first class
05 June 2026
Always book in asking for Michael O'Neill (Master Tech) to carry out the work on both our BMW's as he looks after them well and confident of the work being done to a high standard. which is why we book in with Sytner Sheffield at 64 miles return.
05 June 2026
Lovely staff and regular communication.
04 June 2026
Kept waiting a little longer than expected
04 June 2026
I was looked after very well and professionally
04 June 2026
There had been an ongoing issue with over the air updates not installing, you were able prove that it was the Dashcam and battery that was draining the car 12v battery, they have been out again and hopefully it has been sorted
04 June 2026
I was quote over £100 more. Luckily the lady that looked after me spotted it and corrected it
04 June 2026
I was well informed as to what was happening with with my car
04 June 2026
I mentioned an issue where my cars software was not updating despite me getting notifications in the app, the advisor said they would push the update to the car but it was never done
04 June 2026
Quick efficient
04 June 2026
Work undertaken promptly and kept informed
04 June 2026
Overall very happy with the servie and communication but it was only supposed to take 2 hours and it took nearly 4 with the last half hour car ready but people at lunch
04 June 2026
Courteous and helpful
04 June 2026
Well we were disappointed that we had an issue with a 7 series with so few miles but Lewis Hallowes has an exceptional manner with customers. The whole team looked after me when I spent the day there. Tech good too.
04 June 2026
I had an issue with my vehicle and on the same day it was looked at and booked for repairs the next day.
04 June 2026
Everything exceptional except my brake fluid service light just came on the week after you changed all my discs and pads. Surely some way of checking the due date while doing all my brakes? I now have to plan and book another trip to sort fluid.
04 June 2026
Ease of booking. Pleasant experience
03 June 2026
Lewis and Bart are amazing people, and they have the best customer service
03 June 2026
Excellent as usual.
03 June 2026
Scott was absolutely amazing
03 June 2026
great service
03 June 2026
My concern is with the attempts at upselling products at utterly ridiculous pricing. I was told my front pads might need replacing 300-400 miles time & it could be done for £286 I declined & was then offered £240 this is profiteering...
03 June 2026
Grate customer care
03 June 2026
Very professional, I know my car is in good hands
03 June 2026
Overall everything went smooth and the work was done on time.
03 June 2026
Professional service
03 June 2026
Fantastic end to end experience and a great outcome
03 June 2026
Waited 20 minutes to get my car back after checking in at reception
03 June 2026
The service advisor was welcoming and ensure our satisfaction was maintained throughout the whole appointment.
03 June 2026
Easy to book service, very good experience when checking in, prompt delivery after werk completed
03 June 2026
I wasn't happy with the 'tracking' diagnosis or the costs
02 June 2026
Great service and clear info given.Staff could t do enough and carried out the work whilst I waited.
30 May 2026
Our vehicle came back damaged! I rang up to report this and for this to be investigated as this needs repairing as will de value our vehicle. The BMW representative was trying to put the blame on us! And never rang me back when he said he would!
29 May 2026
A pleasure to bring my car to Sheffield BMW. Dealt with Tom in service department, very friendly guy. Nothing to much trouble.
29 May 2026
Professional and friendly service from all concerned
28 May 2026
Great engagement, responsiveness and clarity from the staff who I met with and had contact from on the day.
28 May 2026
Everything done in a thoroughly professional way in a pleasant environment.
28 May 2026
The team kept me updated about the condition of the car.
27 May 2026
Ben gave first class service, from start to finish
27 May 2026
I had an issue after my service and wrote a detailed explanation to your sevice manager and general enquires. One week later I am yet to hear a response, which is very dissapointing.
27 May 2026
Friendly and helpful staff who give excellent customer service.
27 May 2026
The Service and your peolpe were absolutely 5 star. However, being abe to contact you and speak with someone about a very unusual situation was absolutely 1 star. I simply could not get past your AI answering service. You need to allow me to say more
27 May 2026
All the staff we met were friendly and helpful. We were kept informed of what was happening with the car, what needed doing and how much it was going to cost
27 May 2026
Amazing customer service
27 May 2026
All very professional, courteous and pleasant
27 May 2026
Martin was great, very helpful, keeping us up to date, regarding part that was on back order. Booked car in and dealt with us personally.
27 May 2026
The Service from start to finish was spot-on. on time and generally a pleasure to deal with
27 May 2026
Awful sat had had us waiting for 37 mins no one spoke no one asked if we wanted a drink we had to complain as the guy was just messing about with stuff knowing we were there
27 May 2026
Greeted by name on arrival; staff knew why j was there and in particular they helped me investigate an issue with my car which they worked very hard to fix -/ which they did!! Thank you
27 May 2026
Excellent above and beyond service as always!
27 May 2026
Ben went above and beyond to make sure I was taken care of and up to date with every step of the process. Couldn't be happier with the service I received!
27 May 2026
Lewis made sure I received everything I needed and any worries I had with my car he handled and kept me updated all the way.
27 May 2026
Very professional and friendly service
27 May 2026
Everything was good with my service experience but I've only given 3 stars due to how expensive the service was.When I first started using Sytner Sheffield, the service for a car over 3 years old was cheaper. This doesn't seem to be the case anymore
27 May 2026
Great service from service team and technicians. Was kept informed and updated regularly. Fault was diagnosed quickly and repairs were carried out the same day. Price was good too.
27 May 2026
Great setup, The car is inspected and an unforeseen issues raised. The work required is done to expectations. All the staff are polite and always keep you updated. The car is returned nice and clean inside and out
27 May 2026
Friendly reception and efficient service. Pleasant surroundings to wait for work to be done. Kept well informed of progress.
27 May 2026
Really polite helpful staff with good knowledge
27 May 2026
All well organised and particularly grateful to Martyn Hoe who is always very helpful and gors the extra mike to ensure everything goes to plan.
27 May 2026
Very friendly staff from the 1st minute you are greeted. And the last minute before you leave congratulations keep up the good customer service
27 May 2026
Sytner Sheffield booked the car in, provided a rental vehicle, managed my expectations carefully allowing enough time for the service to be completed and allowing additional time in case of issues.
27 May 2026
Great service
27 May 2026
Just Carnt believe how nice people were.. and how slick everything went .. I only mentioned there was a problem and Ailish sorted it .. real nice member of staff .
27 May 2026
Easy via the app. Very good experience
27 May 2026
Easy process and very polite, welcoming and helpful staff
27 May 2026
Great
26 May 2026
Ben was helpful and friendly making us feel a valued customer as I can't say I have felt that way with some of the service staff. There was a slight mix up with the pricing received for the works to be carried out but eventually this was sorted out
25 May 2026
So friendly and helpful
24 May 2026
Excellent service Ailish of the Sheffield branch is superb all credit to her for the experience from booking to collecting the car she is the elite.
24 May 2026
Great customer service
24 May 2026
Kept informed of the process and what action was required
24 May 2026
Ailish kept me well informed of what was happening with my vehicle, going above and beyond.
23 May 2026
Staff always accommodating and sort any problems. Nothing is too much trouble for them and they are always helpful & friendly
23 May 2026
I've been using the Sheffield BMW for a number of years now. All of the service and repair staff are so friendly and helpful. I feel valued as a customer and they always accommodate my needs wether that be an early drop off or a curtesy car.etc.
23 May 2026
Pickup time on my car could have been earlier, it was fixed around 10:30AM as the fault had cleared in my app and my car didn't move I called to ask about pickup as had an appointment at 4:15 which I missed due to being called too late (3:15-3:30)
23 May 2026
Lewis was courteous and kept me well informed.
23 May 2026
Staff great and friendly, efficient and cheerful
20 May 2026
Great showroom and facilities. Very thorough and clear video review. Staff on site were helpful and knowledgeable.
18 May 2026
Martyn in the service department was very helpful
18 May 2026
Scott was great in sorting me out a last minute curtesy car as my car had to be kept in over night
18 May 2026
Had car service done while I waited no problems
17 May 2026
Overall service is always good. Sadly didn't get my video of the inspection this time which wasn't the normal
17 May 2026
Good service Well looked after. Very happy ??
17 May 2026
I am always satisfied with the service i get from sytner sheffield, everyone is very proffesional and friendly. Could not wish for better service .??
17 May 2026
Lewis was great, the staff were all helpful and friendly
16 May 2026
Happy friendly staff , professional, good service and very helpful. First experience taking to a main dealership, thoroughly enjoyed the whole experience.
16 May 2026
The important problem was fixed, but my drivers side wing mirror wasn't touched. Lame excuse and a quite shocking quote for a new top cover.
15 May 2026
easy booking, car cleaned, good service
15 May 2026
The customer service was excellent, the car was cleaned, and the repair effected quickly and efficiently.
15 May 2026
The staff were very good, on arrival.
15 May 2026
The work was done satisfactorily but was straightforward
15 May 2026
The service plan seems to be incorrect and I had to add funds. When I questioned this I was directed to the dealer that sold me it rather than offer a viable solution. The mileage has also been added incorrectly for the recent service.
15 May 2026
The member off staff who dealt with my queries was very helpful
15 May 2026
Kept in the know, amazing customer service very polite
15 May 2026
Supporting my personal circumstances and additional item for service (brakes) that came up after booking app.
15 May 2026
Timely updates, friendly service, clear advice on potential future work.
15 May 2026
Despite a delay in getting the required tyres for my vehicle later in the day, a demo car was made available immediately, before asking. Martin was v good.
12 May 2026
Poor service, gave my car in for a recall, was supposed to be in for a day but ended up in the garage for a week.
11 May 2026
Booked in quickly, courtesy car available, work completed. Very courteous service.
09 May 2026
Friendly, welcoming & accommodating
08 May 2026
1st time using a BMW dealership and felt welcomed, easy, very professional experience. Will definitely use Sytner Sheffield again.
07 May 2026
Top mechanics and very friendly staff
07 May 2026
As always Sytner Sheffield looked after me and my car extremely well
07 May 2026
Service Speed
07 May 2026
I was regularly updated about the progress of the service and where decisions were needed the options were discussed and the costs outlined. Personal service was appreciated.
07 May 2026
On time. Facilties OK. Staff helpful and efficient
05 May 2026
Timely and efficient
03 May 2026
Great sefvuce
02 May 2026
Perfect customer service
02 May 2026
Work completed in agreed timescale all staff very professional.
01 May 2026
Welcomed and good customer service experience. Contacted me to.let me know ready also kept me informed with issues with visual video
01 May 2026
Overall, I was very satisfied with my experience at the Centre. The Service Team were excellent and professional, with no pressure at any stage. Advice was clear and helpful, and arranging a follow-up was quick and easy.
30 April 2026
Polite and honest service, kept informed all the way
29 April 2026
Very speedy and efficient service. Service Engineer Martin turned up at my place of work and took my vehicle directly to the Sheffield dealership to replace two tyres. Arranged for Enterprise to pick me up after work and collect a hire care.
28 April 2026
Speedy check in and helpful staff.
28 April 2026
Overall Excellent team throughout
28 April 2026
From booking in to checking out I was kept fully informed throughout
28 April 2026
Because the transaction was seamless from start to finish, communication first class.
28 April 2026
Pleasant welcoming staff who kept me informed throughout the visit.
28 April 2026
Great service, efficient, polite, good follow up . Good free coffee! Thank you Martin.
28 April 2026
Really disappointed and it's now normal to be disappointed- only offer of a courtesy car when I said I wouldn't go ahead with work - really?? Is that the way to go ?? That alone has caused the score - it's a trust thing that's now broken
27 April 2026
Thorough. Very helpful.
24 April 2026
Unhappy How would you feel just spent nearon 70k on a new m2 My 5th or so to find a reported nail in right side front tyre no puncture but get it checked out The garage has checked to find no nail Seriously made a mistake on this upgrade
22 April 2026
Very professional from start to finish
22 April 2026
Always to service at Sheffield
22 April 2026
Outstanding service and high level of customer support from service staff Ailish and Scott at Sheffield Sytner It's difficult to imagine any higher quality customer care,very impressed
21 April 2026
Always great
21 April 2026
Ben kept me updated with phone calls about the car
21 April 2026
Great attitude from Martin and great communication solving an issue that another service centre could not sure
21 April 2026
Great service but need to return the car as the service message is still coming up on the dashboard every time the car is switched on. Not sure how this has been missed but disappointed the car needs to be returned and thiscannot be resolved remotely
21 April 2026
Very professional and slick service
21 April 2026
Good communications. Done quickly.
21 April 2026
Service was OK, but not being able to ring up to speak to someone is a pain. When booking I enquired about extending my EMAC service plan and was told my advisor would have everything ready to look at. On arrival I was told I had to speak t.....
21 April 2026
It has to be one of the best garages in the UK
21 April 2026
Warranty work took longer than expected & Dealer had my car overnight & was sorted mid morning following day. Scott went over and above to arrange an alternative courtesy car for the extended period
21 April 2026
Very friendly staff and knowledgeable
21 April 2026
Speed of drop off and pick up
21 April 2026
Good customer service and professional service
21 April 2026
Scot was very helpful, and shows his professionalisom of his service.
21 April 2026
Tom was great, diagnosed the car remotely and pre ordered the part, fantastic service.
21 April 2026
The whole process was really smooth and professional, really pleased with the service I received.
21 April 2026
Easy to book recall service, and communication about work to be done was excellent. The video and content of the check up was fantastic, with a great and clear explanation of the key components and which needed attention.
17 April 2026
Excellent service from start to finish kept informed with the work that i was having done and even while in progress many thanks to the technician and to Ben who looked after me ,outstanding service thanks
16 April 2026
Simple to sort a recall. Job completed at the time I requested. Five star service
15 April 2026
Things generally went well but I had to chase up the video review and the checklist, and the appointment took a little longer than I expected
15 April 2026
Very welcoming and polite staff.
15 April 2026
Always happy to take it to the dealer as opposed to a regular garage knowing your getting the best service possible.
15 April 2026
Everything went smoothly and within the agreed timescale. Communication was good, including the walk around video of my car.
15 April 2026
Process was easy throughout
15 April 2026
Long, long wait 8hrs in total for my vehicle service!
14 April 2026
Completely satisfied with the service provided. Good, friendly and professional throught. I would also like to mention the advisor Gerard Godlington deserves 10 out 10, he was very knowledgeable.
14 April 2026
Issues I had were resolved.
14 April 2026
The quality of service was excellent you actually felt the wanted to please, unlike a lot businesses these days
14 April 2026
Everyone went out of their way to make things work.
14 April 2026
Martyn was polite and efficient.
14 April 2026
Your service staff are a credit to your organisation
14 April 2026
Prompt service. Waiting area hospitality was excellent
10 April 2026
Efficient and friendly. Over and above for an old car like mine!
09 April 2026
No issues .
09 April 2026
Great service from thexteam
09 April 2026
Fast & efficient
08 April 2026
Job completed quickly
08 April 2026
App wasn't updated .. estimated collection time used to organise collection . 1 hour journey wasted / time . Car couldn't be released no Comms on day . Had to come back following day .. very poor
06 April 2026
Lewis was v helpful WhatsApp made the process easy
06 April 2026
No issues
06 April 2026
Warm welcome, the scan was useful. Everything ran smoothly, and the bill was fair.
06 April 2026
Good workmanship, but disappointing they couldn't match Kwikfit's price for two exact tyres.
05 April 2026
Very friendly
04 April 2026
All very professional. Repair completed quickly and in Ione visit
04 April 2026
It's clean, presentable and the team keep informed.
04 April 2026
Scott is just outstanding and real down to earth no bull and a pleasure to speak with and 2ns
04 April 2026
Great reception offered a drink on arrival and was taken to the station as requested nothing to much trouble thankyou
01 April 2026
Lewis who looked after me was very polite & professional at all times
30 March 2026
From start to finish everything was 1st class.
30 March 2026
Great service fantastic staff
30 March 2026
Great service through the whole process.
30 March 2026
Excellent service
30 March 2026
Simple the guy Ben Clarkson looked after me
30 March 2026
Very happy with the service
29 March 2026
Very satisfied. No issues. Always professional and informative. Alish was very helpful and friendly.
28 March 2026
Sytner Sheffield is outstanding I drive past 3 other BMW dealerships to get my cars done there. It's just world class
28 March 2026
Great communcation and nice people
28 March 2026
Excellent service from start to finish. Scott in your Sheffield branch was fantastic, explaining everything really clearly.
26 March 2026
No reason to do otherwise.
26 March 2026
Quick service
25 March 2026
Professional and courteous service
25 March 2026
Good communication, good facilities, a professional attitude
25 March 2026
Everyone was very friendly and professional especially Ben who dealt with us we went off to meadowhall for a few hours he kindly gave me a call when it was done ,it was all hassle free and a very pleasant day
25 March 2026
Always professional service, timely and informed at every stage. The business centre being available to complete some work whilst waiting was very welcome.
24 March 2026
Sytner Sheffield always does an excellent job on my car. From the ease of drop off and collection to the progress reports on the job.
24 March 2026
very impressed with the overall experience at the dealership.
24 March 2026
You do what it says on the tin
24 March 2026
Sytner Sheffield were excellent . Connor especially .
24 March 2026
the staff were very helpful most of the time, but there were two glitches.....
24 March 2026
Impressive knowledge of the master technician and service and updates provided by Tom O.Malley
21 March 2026
Staff are totally professional and very helpful.
19 March 2026
Work carried out in agreed time
18 March 2026
Job (recall) completed, car valeted and collected ahead of schedule. No issues. Lewis kept me well informed of progress.
18 March 2026
Lewis who I was dealing with was professional and went that extra mile, thanks again Lewis.
18 March 2026
My car was booked in for a recall. All the service staff was friendly. I have had no issue, everything went smoothly. Thanks to Sytner BMW.
18 March 2026
Always thorough and on time
18 March 2026
Always great service.
18 March 2026
As good as it gets
18 March 2026
Very efficient
17 March 2026
Couldn't have been better ?????
17 March 2026
Very good turnaround time with courtesy car, nice service advisor. But conflicting information. Health check video advises bushes should be replaced. Service advisor confirms they are covered under warranty but says have to wait for failure.
17 March 2026
1st class service
17 March 2026
Car booked in and warranty issue resolved quickly.
17 March 2026
Very pleased with the service from start to finish.
17 March 2026
Everyone was fantastic ??
17 March 2026
It was generally good but I had to wait a while in the coffee area to be seen, though it was 9:00 am.
17 March 2026
MOT and Service was completed in good time, I was walked through the MOT video on the status of my car and the advisor went through everything while bringing my keys over.
17 March 2026
Lisa was amazing and welcoming
17 March 2026
Great service from Tom who checked my car in and ensured the Discs and Pads were replaced with minimum waiting time. Tom rang a few days ago later to check how the car was.
16 March 2026
I've never known such willingness to make sure I'm completely happy and all my concerns are dealt with.
16 March 2026
Scott was very attentive knowledgeable and friendly.
FIND Sytner Sheffield BMW
Address
- Brightside Way, Sheffield, South Yorkshire, S9 2RQ
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 17:00
- Sun:10:00 - 16:00
Phone
- 0114 256 5900
Sheffield as well as surrounding areas including Rotherham, Barnsley, Worksop and Buxton
Address
- Brightside Way, Sheffield, South Yorkshire, S9 2RQ
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:00 - 13:00
- Sun:CLOSED
Phone
- 0114 256 5900
Sheffield as well as surrounding areas including Rotherham, Barnsley, Worksop and Buxton
Address
- Brightside Way, Sheffield, South Yorkshire, S9 2RQ
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:00 - 13:00
- Sun:CLOSED
Phone
- 0114 256 5900
Sheffield as well as surrounding areas including Rotherham, Barnsley, Worksop and Buxton
Address
- Brightside Way, Sheffield, South Yorkshire, S9 2RQ
Opening Hours
- Mon–Fri:08:00 - 18:30
- Sat:09:00 - 17:00
- Sun:10:30 - 16:30
Phone
- 0114 256 5900
Sheffield as well as surrounding areas including Rotherham, Barnsley, Worksop and Buxton
06 June 2026
We have bought several BMWs from David Smith at Sytner Sheffield and he always gives outstanding service, keeping us in the loop through all the steps of the purchase and making the process very easy.